All-in-one Retail platform

Meghdut is Point Of Sale (POS) – Best POS Software  and Retail Business Management platform built to assist you in transforming your retail business into a digitally-driven business where all your Points of Commerce (PoCs) are on a single platform, providing that seamless experience customers today have come to expect.

  • Virtual Store

  • POS for physical store

  • CRM/Loyalty Engine

  • Integrated backend system with powerful and flexible product definition and other features that enable retail operations across all formats

  • Intelligent dispensing

  • Mobility: Access through smartphones, Tablets and Laptops

  • Reports and analytics

Omnichannel POS

At Meghdut, we pair an intuitive Point Of Sale System with powerful backend management to offer the best from the system and a platform that can map data, automate business processes, databases, api and more from a single place to get the insights of retail business.

  • Cloud POS

  • An Online Ordering System – Control the off-premises consumer experience with an online ordering solution that offers end-to-end customer touch points and integrates directly with your Point Of Sale (POS).

  • Integrated Backend System

  • Automated, rules-based CRM (discounts, promo, loyalty points, coupons, gifts)

  • Flexible Promo Configurator that allows setting category-level, product-level, SKU-level and invoice level discounts, BOGOs, BOGA, Multi-buys, Multi save, Conditional promos etc.

  • Payment options (Cash, Cards, Buy Now Pay Later (BNPL) enabled

  • Centralized master data management

  • Common backend for all PoCs.

Virtual Shop

Control the off-premises customer experience with an online ordering solution that offers end-to-end customer touch points and integrates directly to your point of sale.

  • Update menu or add products and push them live for retail points with the click of a button.

  • Quick access to restaurant menu without downloading any app.

  • Dine-in/Takeaway/Delivery options.

Loyalty Engine

Loyalty reward is one way to boost customer retention and create repeat buyers. Our Loyalty Platform makes it easy to launch your own rewards program and manage everything from customer enrolment, setting of rules for earn & burn, generation of discount coupon, gifts, bonus points etc.

  • Configurable, rules based Tier system Loyalty Management

  • Enables, customer segment-specific or universal schemes

  • Points and bonus points on transactions and events (like birthdays, anniversaries etc)

  • Transaction related invoices downloadable in pdf format

  • Proactive inbuilt Referral Scheme – Email & WhatsApp

  • Member Loyalty dashboard – All transactions, point activities packed into dashboard

Analytics

The best way to predict…become a data addict.

Analytic Formats:

  • Dashboards

  • Detailed reports

Analytic Areas:

  • PoC (POS-based) Analytics- 

    margins, basket sizes, customer counts, sales trends

Back End Analytics:

  • Sales Performance : Summary, Detailed, Revenue/sq ft, day of week and more

  • CRM impact and ROI

  • Category-wise profitability

  • Demand trends/projections

Our Clients

Wrap-O-Holic Logo
kolshi
Flambe
shakebus
revvup
Nirmal
Midnight

Outlet Types

Food Delivery

Bakery

Gift Shop

Restaurants

Convenience Stores

Coffee Shop

Key Success Factors in Retail today

Customer Experience: Ambiance, courteous behaviour and service, effective CRM (Discounts, Promos, Loyalty), fast/hassle-free check-outs, digital/contactless payment options, digital communication through Emails, SMS, WhatsApp and other social media .
Process Automation: Intelligent vending/dispensing, pre-ordering, automated processes including order replenishment, CRM administration and common systems platform across all PoCs and back-office activities.

Omni-channel presence: Points of Commerce (PoC) spanning multiple formats including online, physical stores, home delivery. Mobility device freedom (seamless access through smart phones, laptops). The pandemic-induced ‘New Normal’ has forced even die-hard traditionalists to establish virtual presence.

Information and Analytics: Complete process visibility, data analysis and infographics, for proactive data-driven decisions.
Contract Us

If you have any queries, Feel free to contact us

We are the process-driven system solution provider based in India and our aim is to design end to end solution for our clients.

Address

PS Qube,Unit No-603,6th Floor,Action Area - IID, Rajarhat.
Kolkata- 700156

Email Address

info@syspedia.co.in

Contract Number

+91 9748421936

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